Comments on: An interesting encounter with Citibank Telemarketer

By: The Other avatars of Telemarketing « Views and Reviews

The Other avatars of Telemarketing « Views and Reviews — Fri, 24 Jul 2009 09:42:49 +0000

[...] I would also draw your attention to our earlier discussion on this topic over here. The latter two can be ‘contained’ if the cops are little active and come out of [...]

By: Rhonda

Rhonda — Thu, 01 Nov 2007 15:16:24 +0000

Re: Carisa Sanders comments. I have been spammed by her company numerous times and my opt out requests, even though I never opted in, are not honored and when confronted via email she is very argumentative and unprofessional in my opinion.

By: An interesting encounter with Citibank Telemarketer -- Investigation Results « Views and Reviews

Thu, 24 May 2007 14:38:07 +0000

[...] those who have actively followed my other post on ‘An interesting encounter with Citibank Telemarketer‘, here are some more information to share. Initially, I was planning to update the same post [...]

By: Carisa Sanders

Carisa Sanders — Thu, 19 Apr 2007 23:59:34 +0000

Hi there, I am the president of a call center. When telemarketers/ callers etc. call you and offer a service many rules should be followed that are set in place by the FTC (Federal Trade Comission). Their are rules for B2B (business to business telemarketing) and B2C (business to consumer telemarketing). If you have not requested to be on a do not call list, it is leagl to call and offer you services. IF you are NOT interested (here) we instruct callers to say thank you or please consider ___ in the future etc. We do not have objections and train people to not hear you. A Good telemarketer does here you and is interested in your needs, a) are you interested in what is being offered b) if so what are your needs in that area c) offer to have the company they are calling for to call and assist them and get the answers to questions that are voluntary and asked 1 time. I could get into more details, but my point is NOT ALL call centers operate that way and we are in Jax, fl with 4 locations, NONE over seas. Thank you.

By: Abuse of Mail should be a non-bailable offence « Views and Reviews

Abuse of Mail should be a non-bailable offence « Views and Reviews — Sun, 04 Feb 2007 05:56:54 +0000

[...] Time and again we see these days in our newspapers regarding haphazard crimes that are committed in Indian cyber-arena. Indian Cybersphere is actively competing with the Western world in what is called Phishing, Forgery and all other shady hi-tech activities. This does not but include the solicitations advocated by illegal persons as we discussed in “An Interesting Encounter with Citibank Telemarketer“. [...]

By: Vasudevan Deepak Kumar

Vasudevan Deepak Kumar — Fri, 02 Feb 2007 18:18:37 +0000

Hi Kumaraswamy,

Thanks for dropping by and sharing your views. I don’t really mind if Redhy had affairs with that sales team person called Devi or other girl. It is thier personal issue and we have nothing to interfere in it.

When the represented entity from Citibank faults, it is the responsibility of the bank to ensure that corrective processes are incorporated and the maladies are corrected.

There is a Tamil proverb that a little poison does make the pot of milk itself unpalatable. This little truant person can spoil the show of entire bank.

By: Kumaraswamy

Kumaraswamy — Fri, 02 Feb 2007 18:14:02 +0000

This should have been some stupid sales person or your friend Redhy must have some affairs with her, to take your support.

Why should you drag the entire bank for this?

By: Vasudevan Deepak Kumar

Vasudevan Deepak Kumar — Mon, 29 Jan 2007 08:19:06 +0000

@Tunni,

Thanks for dropping by and sharing your views. Did you mean say that we need to silently bear all the brunt and inconviences showered upon us? We pay out of our nose already for all those services and these comes as surplus addons.

By: Tunni Shah

Tunni Shah — Sun, 28 Jan 2007 10:33:42 +0000

man you’re making a mountain out of mole hill.

By: revathinarasimhan

revathinarasimhan — Thu, 25 Jan 2007 12:38:36 +0000

I can understand little bit about these salespersons.
We were bothered so much to take a retirement plan,and that too during (especially) our daily noon nap time.
This went on for quite a while ,until
we went straight to the CITI bank main branch.
And lodged a complaint.
that was not the end. they sent a Creditcard to. which we sent right back to them with many thanks.