Why should we avoid HDFC Bank?
A few months before my tenure with my previous organization began, I had to open an account with HDFC Bank. It was with Nungambakkam branch. Initially, my the then organization used to give us the monthly salary through Citibank Checks. I normally deposited them in this new HDFC Bank since it was en route and withdrew from the ATM card. After a while, when we had our own salary account with Standard Chartered Bank, I chose not to close this but at least to maintain a minimum balance and keep running it.
Time went along but then the rapport and trust with HDFC bank came down step by step. Simply put a few of the following failed to accomplish:
- No valid response regarding renewal of ATM Card. The website says availability of ATM card in lieu of Debit Card but the branch and phone banking are emphatic on debiting a costly issuance + annual fees on debit card stating that ATM cards are not supported. When I quote that your website promises otherwise, you only witness a grave silence from their side other than an autoresponder.
- When you opt for Fixed Deposit in any branch, the agents crowd around soliciting for mutual funds. I have recently quoted about an interesting quotation about Mutual Funds in my other discussion about ‘Value for Penny‘.
- When I chose to close a fixed deposit, one branch says base branch; base branch says nearest branch and sometimes I get replies “4 Working Days”.
- Last year, before I travelled to US, I thought of getting the TDS Certification and submitting a Form 15H for tax exemption. But one of the Velacherry Bank staff (Lakshmi Seshadri) was busy giggling with her colleague more than responding to customer queries. This issue went to sleep for a while.
- This january after a long sleep, this was put to a period. I forced a three step operation:
- Break the deposit at ITC Center, Anna Salai and took some amount there and transferred to my other account.
- Took my other amount by cash withdrawal at my parent branch.
- The parent branch was refusing closure of account. Hence I lodged a report to CustomerCare and filed subsequent closure requests at Selayur and Tambaram Sanitorium to have it closed.
- You may ask me “Why do you withdraw at three branches?”. The simple answer is that Chennai these days are filled with pocketpickers. If they observe you withdrawing full fixed deposit, you risk losing it. You ought to distract them to stay safe”.
Views and Reviews 
November 5, 2008 at 1:20 pm
I agree fully. Recently service standard at hdfcbank has gone down. My society has an prefered banking account with them at lansdawn road branch kolkata. They are in habit of issuing deposit receipts after 15-20 days. Recently one cheque for a small amount was returned ,matter was reported to the branch manager and he assured that this will not happen again. same cheque was returned again so i have decided not to put any deposit with them. We have withdrawn 37 lakhs from the account in anger against bad service.Inspite of this branch manager or customer care department is not bothered as they get hefty salary for doing no customer service.I am going to ask hundred of person whome we know and are members of our society not to bank with hdfc as it had become too big to care for customer
October 27, 2016 at 4:43 am
It is one of the worst bank on the world.
November 25, 2008 at 1:55 am
Hi I am a victim of the poor service from HDFC bank. I was working in Chennai for two years . My company account was initially in HDFC . I took two loans one from HDFC and another from ICICI . I came to USA this year. Without proper information they locked my account .
The HDFC loan department sent representative to my home and called up my friends and asked why I had not paid the EMI.
I sent a mail of my own interest saying why is the loan EMI not taken from my account.They replied saying there was no problem in my account .
After 5 days I called up the bank to ask them why the EMI was not taken still .Then i got a mail after 4 days saying my account was locked .
In meantime I called up the customer service more than three times and spoke to them asking them to release my accounts .
Every time the promised they would call me soon and till the last nothing happened.
My kind advice is unless it is a do or die situation never open an account in HDFC or take a loan there
October 26, 2010 at 8:45 am
Its a FU… Company u are right
March 3, 2014 at 9:57 am
I agree with you. Not just that, if the emi is not paid, or the credit card payment is not done, they will transfer it to collection agents and those collection agents will have full access to ALL HDFC accounts no matter weather the account belongs to the borrower or not. this raises a serious question about the safety and confidentiality of customer’s account information. those can me misused!
July 23, 2009 at 11:49 am
Those who had taken loans from HDFC Bank.Please keep in mind that even a single cheque bounce would result you in having no loans from other banks in future. Even if you had settled your loan amount in full, they would always point out the single cheque bounce and deprive you from availing any through their mails sent to cibil. So if you ever had any cheque bounce before and still the loan is running…. my suggestion could be “just dont pay them. Even if you do so it is as good as not paying them”
June 4, 2013 at 6:31 pm
A friend of mine somehow forgot to pay the monthly amount due for the credit card and unfortunately had a salary account with HDFC bank.The salary was put on hold with any prior information.Its the worst bank,thief i would rather say and specially in Delhi.Although i have no clue how it operates in other cities.We literally had to fight and its seems some of my friends were also threatened.
February 19, 2010 at 7:19 pm
HDFC Bank Support Services is the pathetic services I have ever experienced..If you live near an HDFC branch and at the same place till your death, alright..If you want to change the address after you moved out or need any information from the bank, you are finished.. They want you to personally visit the branch and fill their own specific forms to process a request..And their other organization, HDFC Securities is even more pathetic.. These support people are just dumb or that ‘s what the management wants them to be..They have zero customer empathy -dont understand the customer problem, leave alone resolving them.. I chose HDFC bank because ICICI bank had a lot of hidden charges..But my decision was wrong.. ICICI Bank though they may charge you, but still you can get your things easily online or over phone..
March 17, 2010 at 8:04 am
What a coincidence.. I am dealing with bunch of jokers in HDFC Nandanam branch as well. The branch manager is AnanthaNarayanan.. He always sleeps and never did anything that I have asked. I was previously sold by exmanager Seshadri and he got transferred for whatever reason.
Guess what I closed my NRI account, withdrew all FD, cash and moved to different bank altogether.
June 4, 2010 at 10:15 am
Hi,
I am really very very disappointed with the service i am getting from HDFC. A customer wants to change his billing adress and the response i am getting from the Call HDFC Bank 24-HourCall Center, is that i need to send a dully signed letter to the mailing address and in email response you are again asking me to call the call center. What will i do?
Cummon this is 2010, i have experience with MNC banks , but not like this. In days of online banking you all are asking me to change address through signed letter. Tats really disappointing. I will take this forward and share my experience with others about this outdated service.
Thanks a Lot..
Jyotirmoy Sharma
9860945818
June 22, 2015 at 9:34 am
Now it is 2015 – still the process hasn’t changed
October 26, 2010 at 8:44 am
Hi,
Please i request the people of india that Don’t NEVER EVER OPEN HDFC BANK ,ANY ACCOUNT .Even if you are in a die hard situation…..fu………. company
October 27, 2010 at 9:10 am
Hi,
I have the salary account with this pathetic bank HDFC from more than a year.
Service is just 3rd class, it will make you sick in all the products Banking service facility ZERO, Credit Card service facility ZERO and loan is big ZERO.
Don’t ever think roaming near to this junk bank.
June 18, 2011 at 9:10 am
Hi,
I am also victim of poor service of HDFC bank they promised me a credit card if i go for premier bank account with 25000 as a balance, but they denied, even the branch manager has no solutions and they simply don’t care about the customers… I will never go for such a bank in future……..This is Phase 3B2 Branch Mohali
November 17, 2011 at 8:25 am
ya. the hdfc bank is the worst bank among all the banks. They just want to steal your money somehow. Its my request that please never go for hdfc.
June 4, 2013 at 6:35 pm
one of my friend put forward a request to update his phone number.Without any information a certain amont was deducted confirming a request for the netbanking password..Its seems that u have to have lots of time,have a good cup of tea and be prepared to fight with HDFC bank all day.
November 19, 2011 at 4:26 pm
I hold a salary account in Hyderabad. I have many good facilities and I am pretty ok with the services. I am really upset the way HDFC bank IBT charges (cash deposit in other Branch but Same City Bank Charges NRI: 110.33 per transaction)
January 17, 2012 at 5:56 am
the phone banking service is pathetic, one has to wait only to get into the CSE queue for 30 mins. No proper response from phone banking officers. Bit upset with this service.
April 13, 2012 at 9:48 am
HDFC Bank is one fuckin bull shit bank to deal with.. I sent despot some money in bangalore in to my friends account in jaipur. They asked me it is not possible and asked me to go the Main branch which is 30kms away from my home… I yesterday I desposited some money into his bank account from the same brach.. How can rules change within 24 hrs
October 20, 2012 at 6:54 am
I have visited to HDFC bank (East of kailash) Branch, My purpose was to make correction in address / address change. Staff was not helpful and not even guiding me well that what document should I provide for that. One of female executive even said that this cannot be done from here because your account is with noida branch. I have told her that I lived here in east of kailash but still she was continuing saying this. Second executive was very rude I was sitting and no one standing behind me and he said that wait for some time and sit on the next chair and there was no chair vacant at that time.
I felt very bad and I have immediate left from there.
June 4, 2013 at 6:23 pm
Its the worst bank.The employee staff are useless ,with no basic education,rude and arrogant.These people seems to have gundaism sort of mentality.
December 1, 2012 at 2:48 pm
Horrible bank.Please avoid!
February 8, 2013 at 10:01 am
This is worst bank.. If you want to kill yourself open you saving and current account. AMB charges kill you.
I was cancelled my Saving, Current account, HDFC ERGO Mediclaim and Credit Card.
February 9, 2013 at 4:07 am
I want to file a complaint against some members of HDFC :
Mr. Hari OM (Manager),
Mr. Deepak,
Ms Priyanka.
These people are very arrogant and not helpful at all. I request them to settle the bill amount but the response is too bad and they even don’t have the correct address of my home. After providing the correct address they again putting someone else address.
Now they are even not ready to speak in proper manner and not sending any executive to collect the amount.
Ms Priyanka said to me that why dont you send your friend in their branch? I dont understand these type of conversation.
And i dont know what the hell she is talking about.
So many different peoples are calling me from HDFC from their personal contact number.
I have even filed a complaint against them on their site as well as here, http://www.consumercourt.in/banking/76422-hdfc-bank-credit-card-customer-care.html at Consumer Court site but so far no action has been taken on this case.I hope i will get the proper solution of my complaint very soon.
June 4, 2013 at 6:41 pm
They are hooligans,,and the name that u have mentioned ,do they sit in the Rajouri branch Delhi .. ..Their policy is to steal and threat people. And i have no clue how the consumer court works.How pathetic it is when it happens in the same country you live, with human beings..
March 15, 2013 at 3:58 pm
DO NOT OPEN AN NRE OR NRI ACCOUNT WITH THIS BANK.
The smart brains in Chennai have no experience in dealing with NRI. They do not have enough common sense to understand the requirements, the process or the procedure to make it smooth to open and operate these accounts. No one takes responsibilities, don’t have trained staff to handle these accounts.They thrust their bureaucracy down your throats.
April 10, 2013 at 9:34 am
WORST BANK
April 10, 2013 at 9:38 am
I AM A VITIM OF WORST SERVICES GIVEN BY HDFC BANK. THEY DONT ENTERTAIN IF YOU WANT ANY SERVICE (EVEN DEPOSIT ALSO) FROM OTHER THAN YOUR BASE BRANCH (FROM WHICH BRANCH YOUR A/C BELONGS). EVEN THEY WILL INSIST YOU TO TRANSFER YOUR A/C FROM THAT BRANCH TO THEIR BRANCH. I M
May 29, 2013 at 11:19 am
Worst in service nobody will take care of customer issue. No information is available at any one in the branch also customer care. If call customer care they will ask you visit nearest branch. If you go to the branch they will ask you call to the customer care. But of them are not aware of what is the customer issue and how to help with the issue.
Please DO NOT use HDFC bank for anything worst service.
May 27, 2013 at 7:41 am
I’m going to open my account in HDFC Bank. Is i’m going on right way or not.
If not then tell me which bank i the best to open a saving account.
June 4, 2013 at 6:42 pm
Hsbc
June 20, 2013 at 4:19 pm
Customer service does not exist in HDFC Bank. Any mail sent to HDFC Securities will be returned if you even mention word securities. People do not read mail in its entirety. They do not uderstand problem at all. I suspect most of them are poorly trained and do not understand English well and banking system. These days, they have come up with a new idea. If you call on a phone, you will always get an advice of sending a screen-shot. When you send it, mail will return because of mail-rule. even f someone reads, they will not understand it and write to you in bad English how they did not understand the problem. Then after 5 days, they will respond that please provide more information. 10 days after that, they will respond that we checked and there is no trouble.
Bank levies unjustified charges for poor banking service and poor customer service. Phone people cannot speak, mail people do not understand problem, and branch people ask you to call on customer service! My advice. HDFC is untrained, uncivilized and unprofessional bank. Never deal with it.
July 15, 2013 at 8:39 am
All the banks are having its own Pros and Cons. Actually, i am a customer of HDFC Bank and i havent faced any issue till date with the bank. They may canvas you for Insurance and Mutual Funds, but it is solely our own decision. So, nothing to worry about. I hold multiple accounts with many banks like SBI, IOB, CitiBank, HDFC. The Best of Customer Care i have received till date is from HDFC. It depends only on our fate nothing else.
July 27, 2013 at 7:22 am
Not a customer oriented bank, worst in service, no CC due date alerts, you will never receive any call for any issue raised with the bank and when you call back they will never entertain. They will never try to resolve your problem, there are no senior executives to help you out.
Some one above said correct “They just want to steal your money somehow”.
August 18, 2013 at 1:37 pm
Really bank with many corrupt dealer and managers inside!!!
Give you wrong policy informations to make there profits and shares!!!
I sent my written complain to Reserve Bank of India too!
September 12, 2013 at 7:22 am
Worst service and worst reply from Employees in HDFC bank. Actually i was requested for the credit card in HDFC bank they said they have taken the request for the same and they will reply in 48 hours. next day someone called me and took the informations and they said will get back to us in 48 hours. But still no one called and updated any information. simply they are calling and taking the information and wasting their time and my time also. They will never try to resolve your problem, and if we call agin they will say will take this as a important issue and will resolve but they will never do that. Please avoid HDFC bank.
September 12, 2013 at 7:29 am
Worst service and worst reply from Employees in HDFC bank. Actually i was requested for the credit card in HDFC bank they said they have taken the request for the same and they will reply in 48 hours. next day someone called me and took the informations and they said will get back to us in 48 hours. But still no one called and updated any information. simply they are calling and taking the information and wasting their time and my time also. They will never try to resolve your problem, and if we call agin they will say will take this as a important issue and will resolve but they will never do that. Please avoid HDFC bank.dxfff
October 14, 2013 at 7:12 am
I had account in Panajim Branch in Goa One year back. I am from middle class family. I generally maintian minimum amount of the bank. But my minimum account has been come down due to my personal reason and due to its poor service i turned away from branch and never responded also. sudenly i recived a leter from bank that your acount has not been used for last one year plese contact nearest branch for with letter. meanwhile new branch has been opened in my village so i contacted my branch with letter. I asked them about the negtive balance. Branch manger told me that they are going to deduct penalty of Rs 200 and he assure that he will try to see that this amount may not be deducted. I diposited of Rs. 6000 the minimum balance to be maintain is Rs 5000/-. I diposited on month of July 2013. After four month my balance is Rs 400/- Even after assurance from branch manger that they are going to deduct only Rs 200 only they rob up heave amount of earlier penalty. Thank God i am wise not to deposit heavy amount. Let HDFC enjoyed money from my account i will never turn there again.
December 19, 2013 at 5:28 pm
Never ever take car loan and car insurance from HDFC.
I have savings account with HDFC and when i enquired about car loan, they told me i have a pre-approved loan of 5.4 Lac. I applied for 4.7 Lac but received approval only for 4.54 Lac + 16,000 for insurance (which is a top up loan – and this means i had to take insurance from hdfc). The numbers added up exactly – which is too good to be a coincidence.
Though the payment was disbursed in mid December and the chasis no etc was communicated last week, instead of repeated request they have not yet given any insurance certificate. I am only given a proposal form which is titled ICN (Insurance Cover Note) and whenever they are talking, they are using the term ‘cover note’ to create an impression that insurance is in place. This is cheating and must be protested.
However, i am also aware that legally speaking, HDFC is in a safe position as all their written communications holds good but I would still try to make as many people as possible aware of this cheating.
January 26, 2014 at 8:00 am
Inefficient, arrogant, lousy bank. If there had been a powerful regulator in the country this so-called bank called HDFC would have been shut down long ago. DO NOT bank with HDFC!
February 14, 2014 at 7:11 am
They are the no. 1 fraud bankers in India. Better go with other banks.
February 25, 2014 at 8:21 am
I’m sangeetha, I maintained account with HDFC Bank when I opened account there was no formal communication that 25, 000 should be maintained in account for every month. HDFC Bank detected 5, 000 in for first time and I have raised complaint for the same (023-378-584). Hdfc bank never tried to reach me for not maintaining minimum balance and without informing me they have detected 5, 000. I request them to revert back the money as this is first time. Going forward I will maintain minimum balance. Contact Info – 0019014579253 EmailId – acharya.sangeetha@gmail.com Alternate EmailId – raghuinbox@live.com Alternate Number – 9743653252
February 26, 2014 at 1:58 pm
THE WASTE BANK.. NEVER TRUST IT !! , I LOST 1.5 LAKH IN FIXED DEPOSITS .. ITS SAFE TO HAVE YOUR MONEY IN GOVT BANKS
March 6, 2014 at 11:58 am
PATHETIC Customer Service of HDFC Phone Banking Officer’s
Always provide incomplete and wrong information and misguide the customers.
April 16, 2014 at 7:06 pm
I am not a customer but i want to write a review, I come from a very renowned institute. I was interviewed for a post of associate software engineer at kanjurmarg branch on november 29th 2013 cleared all rounds then in March 2014 received a call from HR TUSHAR asking are you still interested in this job or not said yes, And then I called him he said you will get your offer letter in a day or two it is waiting for the clearances in head office then after a month back he said you will we have recruited some other fellow. I mean you guys are so unprofessional MR. TUSHAR. Its the HRs duty to call the candidates.
April 24, 2014 at 6:11 am
I think worlds worst bank is Hdfc banks service
May 14, 2014 at 10:34 am
TO STAY AWAY, In the long run only trouble!!!!
They made sure I am happy with “low charges” which actually turn to be as high as any other bank, they didn’t hold there commitment and such poor customer service that its better to pay “extra” to any other bank and have the job done.
As A business you want to stay away.
May 19, 2014 at 1:25 pm
Plz check out worstbankhdfc.blogspot.com . Comments are welcome on the blog.
August 5, 2014 at 5:52 pm
HDFC is ridiculous. I am trapped with these blood suckers. Got loan on very attractive rate at 10.25%, but slowly and gradually they increased the rate of interest to 12% without intimation. After 3 year when I visited their branch and enquired about it. They said I have to pay Rs25,000 to reset my base rate. Which I paid and my based rate and my ROI came back to 10.50%. After 6 months they again started the same trick, gradually and slowly increased the rate of interest by incrementing it by 0.25% every quarter. Again currently I am paying ROI of 11.75%, whereas I am still able to see on various websites they are claiming to give loan on 10.15% to new customers.
August 11, 2014 at 5:23 am
pathetic service ,Not a customer oriented bank, worst in service by goregaon west branch teller executive, now days govt service officers are giving much better service than hdfc bank executive……
August 30, 2014 at 8:07 am
hi
mojis vishram contact no 9881870688
i m a card holder of the bank from last several yrs last 6 month i m only payiing intrest as i m facing buissness loss as listing to my problem the pune office executive mr praveen has used bad words sevral times as a costumer i m very shameful that i m useing hdfc ac
i want noodle manager on line for the complaint to be file in this case
i want this person to be fired they should know that coustmer is king they r paid for serving us not to do bhaigiri
August 30, 2014 at 8:25 am
I want to file a complaint against some members of HDFC :
Mr. H
These people are very arrogant and not helpful at all. Itaken on this case.I hope i will get the proper solution of my complaint very soon mojis vishram contact no 9881870688
i m a card holder of the bank from last several yrs last 6 month i m only payiing intrest as i m facing buissness loss as listing to my problem the pune office executive mr praveen is useing bad words sevral times as a costumer i m very shameful that i m useing hdfc ac
i want noodle manager on line for the complaint to be file in this case
i want this person to be fired they should know that coustmer is king they r paid for serving us not to do bhaigiri
can noodle manager will listen to me or he will take the side of his employer
Its the worst bank.The employee staff are useless ,with no basic education,rude and arrogant.These people seems to have gundaism sort of mentality.
This is worst bank.. If you want to kill yourself take a credit card of hdfc
August 30, 2014 at 8:31 am
I want to file a complaint against some members of HDFC :
Mr. H
These people are very arrogant and not helpful at all. Itaken on this case.I hope i will get the proper solution of my complaint very soon mojis vishram contact no 9881870688
i m a card holder of the bank from last several yrs last 6 month i m only payiing intrest as i m facing buissness loss as listing to my problem the pune office executive mr praveen is useing bad words sevral times as a costumer i m very shameful that i m useing hdfc ac
i want noodle manager on line for the complaint to be file in this case
i want this person to be fired they should know that coustmer is king they r paid for serving us not to do bhaigiri
can noodle manager will listen to me or he will take the side of his employer
Its the worst bank.The employee staff are useless ,with no basic education,rude and arrogant.These people seems to have gundaism sort of mentality.
This is worst bank.. If you want to kill yourself take a credit card of hdfc
May 22, 2015 at 9:39 am
i agree with the credit card thing. i have been payin a minimum amount for one year just for 30000 rs but even after paying it for one and half year the amount still remains same.and i am not even gettin a proper statement of the installments paid and the charges they applied.Worst Bank :- HDFC.
December 7, 2017 at 11:40 am
100% you are correct
August 30, 2014 at 8:34 am
i had complaint to consumer court and see to this type of goondas
November 3, 2014 at 1:05 pm
Please don’t choose this bank.. They are irresponsible and very bad customer service. I recently applied for credit card in HDFC bank and the same was rejected due to some reasons. From, the bank authorities I come to know that it has beenrejected due to address verification. I was in Bangalore when I applied for the card, but now I’m relocated to Chennai just tow weeks back. A person rang me up me for address verification when I was there in Bangalore and enquired about my address and I gave him all the details he asked for. But from my resident owner, I got the information that, no one has approached my residence in Bangalore regarding address verification. It seems the person himself has updated the status as not verified. How come he can disapprove, without approaching my residence?? This is embarrassing. I didn’t except such a poor customer service from HDFC
November 13, 2014 at 7:11 am
I have a purview that HDFC Bank has lost its earlier post products service and Customer orientation in this current aggressive marketing approach.
I’m employed in a MNC since last four years and in HDFC bank,the salary account was opened for pay credits.
After four years,a minimum amt was deducted and as i approached the customer care,the remarks was given that my particular account is an regular savings account and hence deduction will be charged.As i narrated to check out my details and also the accounts history,the executive mentioned that my employer should directly credit my pay in the account rather than commencing NEFT transfer..
Earlier i was approached with various products of HDFC for having privileges of salary account holder and now the verdict suddenly changes.
Now i am asked to visit the account holding branch along with my Appointment letter for rectification.
My Question: Shall i expect one more error again.
What a Blunder in this financial organisation..??
December 1, 2014 at 9:09 am
Worse bank ever seen !! bad customer experience
January 27, 2015 at 6:47 am
I am also victim of HDFC bank poor services. worst bank ever
February 28, 2015 at 10:30 am
With due respect,I would like to bring into your knowledge that the services and claim of HDFC to be the leading bank i.e to be the top 50 banks in the world is a big time joke and its my humble request to you to kindly stop claiming this and fooling the young professionals.Here are the few high lights-
1). I have applied for the personal loan twice in a year and it got rejected.
2).Reason because of existing Education loan,which is completely taken care by my Parents.
3).I would like to understand the responsibility of the bank.Is it only for the HNI clients or also for the young professionals who face hell lot of challenges in beginning of there career.
4).Its the employer and the bank who gets benefited against the salary account,not the employees.
5).Moreover the ROI is really high which the customer has to pay,but above all the bank needs all the things completely cleared and in order from customer end.
6). Dear Sir, I would also like to highlight that many people with same issues gets their loan sanctioned in spite of having the same issues.Hats off to the procedure of so called top 50 banks of world HDFC to conduct such kind of nontransparent procedures.
7). The only option left out is to carry the hdfc bank account only for the salary purpose and to maintain a nill account with it.
8).Also its better to dissolve the Credit card even.
9).This is the issue not only faced by me but also many young professionals.
10). Finally I hope that the problems will be addressed by you if you think it needs to be.
March 8, 2015 at 4:59 am
Please friends better you avoid all relationships with HDFC bank service. They are looting money in all ways. i support ICICI is better bank which i have seen ever. The plan will be remains same till you close your account. But HDFC initial salary account and it will automatically changes to saving account. even those burgers will not inform to us to maintain balance. my balance has gone to negative . if it will reaches more negative balance then they will send a notice to your homes for paying money and court and all. so please close your all open HDFC accounts as soon as possible.
March 10, 2015 at 6:07 am
Review of HDFC bank
Worst experience never get reply from loansupport@hdfcbank.com even though provided required details via registered email id. do not take any kind of loan or open account in hdfc also do not take any credit card from hdfc as hdfc sales person gives false commitment for marketing. Also got worst experience from hdfc cutomaer care never gives reply for complaint also.
March 23, 2015 at 4:59 pm
Really very bad service…they don’t care at all
April 3, 2015 at 6:03 am
Worst netbanking ever
May 22, 2015 at 9:33 am
Hdfc is a pathetic bank with very poor service in all respect.very bad experience banking with hdfc.
July 16, 2015 at 5:33 am
I would like to add 1 more bad experience..
They send mails regarding personal loan and when i login on netbanking that time also they show in offers.. personal loan within 12 hours.
Once one of my relative need 25k in emergency, i went and meet one of executive in home branch, then they said minimum you have to take 50k.
valid range is 50k to 150k, that too @ 16% anual interest. If i pay with in 2 months also – interest of 4 . something will be apply on that.
__
2nd issue with this * bank.
I said my friend to deposit 7.5k in my account, but branch was different (however in same city) – then those new branch people said charge of 125 rs will be applied as u r depositing amount from diff branch.. WTF
Worst branch…. don’t go for this *yas
August 18, 2015 at 7:12 pm
HDFC Bank Support Services is the pathetic services I have ever experienced..If you live near an HDFC branch and at the same place till your death, alright..If you want to change the address after you moved out or need any information from the bank, you are finished.. They want you to personally visit the branch and fill their own specific forms to process a request..And their other organization, HDFC Securities is even more pathetic.. These support people are just dumb or that ‘s what the management wants them to be..They have zero customer empathy -dont understand the customer problem, leave alone resolving them.. I chose HDFC bank because ICICI bank had a lot of hidden charges..But my decision was wrong.. ICICI Bank though they may charge you, but still you can get your things easily online or over phone..
I have my A/C with HDFC and it is in Baroda Gujarat and Now i relocated to New Delhi for job opportunitiy. I went to HDFC Bank and asked them to close my A/C as i was facing a lots of issues in transactons , So i asked the branch manager to close the A/C but there was no one to help me to close my A/C.
Please don’t choose this bank.. They are irresponsible and very bad customer service.
HDFC is ridiculous. I am trapped with these blood suckers. My advice. HDFC is untrained, uncivilized and unprofessional bank. Never deal with it.
August 24, 2015 at 3:24 pm
Horrible i can say.. they are a bunch of disgusting people.. i had a horrible experience with them. these days it is getting worst and worst day by day.. you need to depend on phone banking for every thing.. but phone banking never work..
August 28, 2015 at 7:52 am
HDFC is really pathetic!! I had a fd and salaried account with them. When I was closing my salaried account as I was not employed any longer they literally forced me to close my fd account as well before maturity date and pay 1% penalty as well all though I was not interested to close my fd but I was forced too. When I spoke to my manager in gurgaon Vibhu Grover with regards to issue he was so damm rude. His attitude was literally like “AMB maintian karo warna account band karo aur niklo yahan se”.
I felt so disgraceful talking to him. Now never in my wildestdream Iam going to bank with HDFC.
WORST AND FUNNY – when i asked them about banks rules and RBI guidelines which asked customer to break fd in case they are closing their account HE was speechless and started arguing and literally fighting.
Even sarkari banks are better!! I bank with RBS also and they are too friendly.
HDFC is shit!!
September 29, 2015 at 3:45 pm
they r proving personal loan but if we approached based on their mails,they may not answer properly or reply. why they are un-necessary sending nasty promos….like u r eligible for 4lakhs ????????
October 11, 2015 at 7:08 pm
Hi
i had been using HDFC credit card from last 2 years and i have pathetic and shamefull experience with this bank.this is the third class bank i have ever come across in my life. the customer services executives are worst they doesnt know english they cudlnt undustand and respond also.i had visit the kondhwa branch and i had a worst experiance with this branch they dont even know their rules and regulations of their own bank forget about compition in market.i would say even small banks are better than HDFC bank.very bad customer experiance and would never ever deal with bank in my life time…pathetic bank.
October 14, 2015 at 7:24 am
HDFC bank processes are archaic. in order to update credit cards details, i need to go in person to validate my signature. this is crazy, who in today’s world has time to go to the bank, isn’t that why we have net banking. and if my account i linked to my credit cards, and my account information is update, with my new number, why does it no apply to the other linked cards? horrible – service. can’t wait to move to another bank.
October 15, 2015 at 3:50 pm
i requst evryone dat plz dont buy any policy from hdfc.. they r total fraud.. they cheated me. go for any other bank except HDFC..
December 15, 2015 at 3:17 pm
Hi,
I have HDFC Saving account in chennai. same account assigned to my Sharkhan Trading account. some time I transfered my saving account to Trading account. For every time they are Debiting 100/-‘s of Rupees as Depository charges
Many time I contacted to customer care. They are replaying. I got very very bad experience with HDFC Bank. With in 1 month I am going to close my HDFC Saving account.
My best suggestion is before u want open saving account in HDFC you just check Reviews in internet.
I hope this review is helpfull.
Regards,
JAGADEESH
January 30, 2016 at 8:51 am
worst bank to have a slaray account, for every update they charge, for every neft they charge, cheque they charge.
i am planning to shift back to citi bank
February 12, 2016 at 9:35 pm
Its very bad situation today experiencing in hdfc netbanking. Its been three hours I need to do urgent transaction. However every time getting a message service is temporary unavailable. I never faced this type of situation in my other accounts. I feel today that never open your account in hdfc if you feel you may need to do the urgent transactions in future
March 17, 2016 at 7:03 am
one of the useless banks i have ever faced , my sincere advice,please dont go for this bank , they dont rely on your statements, they will charge you and let you not know y they have charged for personal loan or any another type of loan, i sincerely vent my anger because then and there i am facing issues,
Please try to shift into any other bank,
Useless
April 1, 2016 at 2:29 pm
HDFC – Worst customer care! Won’t connect at all. Planning to change my salary account to Standard chartered. Their CC is just awesome!
April 8, 2016 at 9:14 am
HDFC Bank Credit card worst service, I had Credit they not send any Statement or phone call without my knowledge they put me in CIBIL, As per them Amount was Rs 200/- only
May 31, 2016 at 4:35 pm
Really. Very warrist bank and very bad service also online banking is very poor..salary accounts are very bad..plz don.t choose HDFC bank..
June 4, 2016 at 7:56 pm
https://www.facebook.com/unhappycustomersHDFCIndia << Unfortunately this is the worst bank to have an account open with.
June 17, 2016 at 2:01 pm
I opened an account Kapashera new Delhi branch,I have never seen this kind of worst service provider Bank. I forgot my ipin pin number as well as ATM pin number, I went to branch and met personal banker he told me fill the regenerated pin farm I filled that as well as he was submitted query in portal and told me it will come on registered mobile number or come by hardcopy with in 2 days, but no response from HDFC bank no pin come on my mobile number even no I got any hardcopy, what’s the service boss I will be never recommended anyone to open an account in HDFC, it will come down soon in market as well as corporate by their poor service.
July 10, 2016 at 3:14 pm
Happy realisation @HDFC.bank @HDFCBank_Cares for deducting maintenance charges after 5 years. You suck. Highly irritated from your services. Stop bullying your customers. Haven’t expected this from you guys…HDFC deducting money from their customers account to fill their pockets and calling them maintenance charges. Wow whatta great method to fill their own accounts. #HDFCSucks #ItneBureDinAaGayeHainInke #WorstBankEver 😈
July 20, 2016 at 5:06 am
I AM NAGESWARA REDDY, THEY WILL TELL SOME THING LESS AND CHARGE EXCESS ON PROCESSING FEE ON LOANS, INSURANCE, PLS DON’T PREFER THIS BANK
July 22, 2016 at 9:33 am
Personal loan service is not transparent, they will tell some thing and charge some thing more on processing fee, beware of processing fee, insurance, get a written statement on these issues, so u can question them later, if charged more.
July 30, 2016 at 11:33 am
Fucking terrible customer service.
September 20, 2016 at 2:43 pm
Veri bed 👎 Bank
September 30, 2016 at 2:00 pm
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
October 24, 2016 at 7:52 am
HDFC Manjari Branch, Near AM College Mahadevnagar Hadapsar is a very third class brach I ever seen. There is no customer satisfied service. All staff are arrogantly served especially ladies staff. shame on this branch. If anybody wants to credit his/her friends or families account then specially ladies cashier tell that go to Viman Nagar Branch for crediting. what kind of Service is this by your Cashier.
Really Shame on you.
November 1, 2016 at 4:55 pm
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
Worst service… Useless..
I applies credit card online documentation was completed.. On advice from customer care I took diniers card… To issue they took month. For useless reason. I personally visited local branch n got it done.. Den y the online service is available..
I took credit card for shopping purpose. When I went for shopping card is invalid.. Irritating..
I contacted customer care.. But useless.. Not connected onl. 10 min waste. Typing all Info. As per telecaller. Useless at last disconnected.. Hdfc unless not good at all in online n customers service.
online n customerrs.a
December 15, 2016 at 9:55 am
Worst bank….There is no proper customer care number…to directly talk with customer care person…
November 19, 2016 at 4:13 am
Worst service… Useless..
Highly irritated from your services. Stop bullying your customers. Haven’t expected this from you.
Worst customer care! Won’t connect at all
Please i request the people of india that Don’t NEVER EVER OPEN HDFC BANK ,ANY ACCOUNT .Even if you are in a die hard situation. PLS DON’T PREFER THIS BANK
November 21, 2016 at 5:51 am
Hi what poor service by the HDFC BANK EMPLOYEES MS.Pragati at mahipalpur branch of hdfc new Delhi.
i am the regular customer of HDFC BANK sice 8 year. today went to near by brach for some correction only. it was not a hard work to change something in account.but the employee react like the bank is their own father. they do understand the customer value.she said to me come after one month. tell me guys should i have wait for a month for a small work.
if they do not able to work why they are making fool to the customer.
November 30, 2016 at 1:59 pm
Hi,
There is poor & slow service of HDFC BANK. i submitted required document for acct name change to my home branch at Defense colony-2nd. but its been 9 days and i have done the complaint thrice for the same.
but no one of careless employees are responding or correcting.
can any one tell me why it is so delay.
December 1, 2016 at 10:29 am
My account in Hdfc bank mianwali peeragarhi (hdfc0001127)A very bad experience during these money problem time.branch manager and emploies behaviour is unexpectedly changed, i goes third time today and they regular says that come tomorrow (apko kal cash Mil jayega)but they not withdrawal any 5000 rs only.
Shame please
December 4, 2016 at 7:47 am
Hdfc netbanking and phone banking are too worst. My Atm pin got blocked when I tried to regenerate my mpin and phone banking is too worst it won’t connect and they won’t solve the problem when it gets connected. Now I have to go to the branch. Useless work they think people don’t have any other work.
December 10, 2016 at 4:31 pm
Worst Customer service by Madivala HDFC branch manager and staff-
Never opt or open any account in Madivala branch.
Or if that manager-Narayan Naik, behaves unethical please submit complaint against him.
————————————————————————————————-
1-Madivala Branch manager-Narayan naik, behaved extremely rude with me, treating a women customer or any one is completely unethical. He treated so badly that now a days you don’t treat with a begger also.
2-Manager said that he will reverse the 50% amount and you can swipe the card and utilize it and your account will be closed within 5 working days after all verification process and you will have 5 days of time to access my card.
3-yesterday, around 1pm i submitted my forms and today in the morning they closed my account and blocked my card. I submitted forms as per his suggestion but he is a fraud person. Being senior person and at higher position doesn’t suit this kind of thinking and behavior
4-Totally 1035rs+66rs=1101rs are deducted from my account. I need my amount to be reversed and cannot tolerate such behaviour from the manager and staff-Poulomi Mukherjee.
December 10, 2016 at 7:20 pm
1-Madivala Branch manager-Narayan naik, behaved extremely rude with me, treating a women customer or any one is completely unethical. He treated so badly that now a days you don’t treat with a begger also.
2-Manager said that he will reverse the 50% amount and you can swipe the card and utilize it and your account will be closed within 5 working days after all verification process and you will have 5 days of time to access my card.
3-yesterday, around 1pm i submitted my forms and today in the morning they closed my account and blocked my card. As per manager’s suggestion submitted forms trusted his words and was waiting for refund amount, as he approved infront of me and his staff, but immediately he closed my account and blocked my atm card. deducting the rest amount also.
3-totally 1035rs+66rs=1101rs are deducted from my account. I need my amount to be reversed and cannot tolerate such behaviour from the manager and staff-Poulomi Mukherjee.
December 10, 2016 at 7:22 pm
Madivala HDFC bank manager sucks!!!!!!!!!!!!!!!!!!!!!!!!!
December 16, 2016 at 8:17 am
I totally agree their service standard has become pathetic. They are not even listening to the problems of customers let alone taking time to solve them. Especially the Hinjewadi branch. Worst customer treatment I have ever come across in my life. The staffs were rude and not even listening.
I am feeling very angry as they wasted 5 hours of my valuable time. Useless stupid moron!!! I am not a person who scolds but God help this people totally deserve it. Rude manager and receptionist.
December 21, 2016 at 11:49 am
This is the worst bank in thane I have ever seen no proper service after the change made by the government regards the old 500/1000 rs note the branch manager of Thane Vasant vihar branch do not have manner that how to treat a customer he behaves like he is from it department and the amount I have to deposit is just rs 14,000 and there is no proper help line number of this bloody bank to contact with
January 7, 2017 at 8:02 am
I had gone through smiler situation today. A very pathetic service from HDFC Bank branch Satpur MIDC NASHIK
January 17, 2017 at 4:26 pm
I too agree, not to take any home loan from HDFC. They are fraud..
January 28, 2017 at 8:45 am
Hdfc service are becoming worse day by day.
Even the branch staff does not gives a proper answer. ATMs are always out of service. I have another account with standard chartered and they are giving good service and also there branch staff are very supportive and ATM’s are always working
February 8, 2017 at 2:17 am
iv recently opened up NRE ACCOUNT AT HDFC biggest mistake iv ever made .fucking assholes kept calling everyday until i account was opened . IV never had problem with icici for last 5 years there service and online banking and response is even better then many canadian banks. .i just wanted to split money within within two banks cuz indian govt keep fucking with banking system and peoples money . how do i close my account at hdfc online can anyone help my phone# has been changed to recieve OTP . i filled request to change my number
February 9, 2017 at 8:12 am
HDFC is a most worst bank in customer service with respect to both personal loan and credit card. If we speak to two different marketing guys they will give different version of benefits for a same product. They does not have professional ethics or values while dealing with customers and they do not care to lose a customer. Its better to close the relationship with HDFC bank of any product.
February 10, 2017 at 8:22 am
HDFC bank is worst bank in india
March 1, 2017 at 9:30 am
I don’t understand HDFC has toll free number for Credit card but why land line/ mobile numbers are there for phone banking. They should have toll free number for Bank customers also.
Second thing, on the name of security they have very Poor service.
March 7, 2017 at 12:17 pm
it is the only worst bank in the world
July 10, 2017 at 6:02 am
Yes, i totally agree..HDFC Bank is the worst bank….We were converting our daughters minor account to major in the 12th Main Indiranagar Branch at Bangalore…We were planning to get a new account opened but can you imagine 2 weeks plus but the account has not been opened yet..whereas the commitment given was it takes 3 days to open a savings account ..they took additional amount of 11,000 stating we need 10,000 minimum balance.. we kept on following up with the bank employees ..but no revert nor account status was given at any point in time…we realized that by just opening an account is taking so much of time and is causing us stress then what should we expect when doing any future transactions….. Hence we decided to close the account….the worst thing is there is no apologies from either the Manager or the employees……..they are giving reasons like their bank employee has personal problems hence account did not open…we need approvals ….(which they forgot to even raise for till they saw us today at the branch…see the height of the HDFC employees inefficiency to even do their basic jobs)…we realized today….thank god we just got saved …….Even if you get A FREE ACCOUNT IN HDFC BANK….say NO THANK YOU….
July 19, 2017 at 11:54 am
Not just HDFC any bank for that matter. It has become a crime to earn and save money. To get back our own hard earned funds placed with them we are made to run pilliar to post with different excuses each time. But when it comes to charging they will boast of superior services and charge you in different names – Gold Imperia & what not.
August 19, 2017 at 6:55 pm
Absolute rubbish. HDFC is a fake brand. Am trying to change phone number of my own credit card from last many months. Dropped more than 25 forms (yes more than 25) forms in the center. But, still not changed.
HDFC IS WASTE OF TIME.
November 5, 2017 at 9:11 am
Have HDFC credit card, the collection agent who does not have an ID, tells me standing in front of my doorstep my exact salary salary, date, time and the next day exact balance in my account,
Shocked!
Asked the bank how this info is exposed, and where and how is my account & money secured with HDFC.
The reply mail from the bank is as follows
The matter has been checked at our end and we confirm that our representatives operate under strict guidelines on the manner and demeanor of their interaction with all customers, which are within the frame-work of banking regulation guidelines. We request you to make the complete payment on or before the due date regularly to avoid payment reminder calls in future.
So,For everyone.based on my experience, Please don’t open accounts or have any banking relationship with HDFC banks
Your account and personal details are not safe
Thanks
November 9, 2017 at 6:25 am
Very Bad Experience with HDFC Dharmapuri Branch. I applied jewel loan on 09/11/17, First they assured in the interest rate of 11%. But At the final processing they put 13.50%. Very Worst Bank i have ever seen. This Branch employee are not Honest and even not transparent, They put lot of Hidden Charges. money sucking employees. So many Dishonest Worst Employees/Managers in this HDFC dharmapuri Branch.
I will upload those proof soon.
I recommend go for some Bank.
December 4, 2017 at 5:01 pm
Nt working mobile banking. camplaint many times bt staff ignore it.in the period of five month bank staff did not solved. M want to close my current account. Shame Hdfc bank