TRAI says minimum broadband speed is 256 KBPS but does Bharti DSL understand it as 2.56 Kbps?

According the TRAI, the regulator authority of communications services in India, a broadband connectivity is defined as follows:

“An ‘always-on’ data connection that is able to support interactive services including Internet access and has the capability of the minimum download speed of 256 kilo bits per second (kbps) to an individual subscriber from the Point Of Presence (POP) of the service provider intending to provide Broadband service where multiple such individual Broadband connections are aggregated and the subscriber is able to access these interactive services including the Internet through this POP. The interactive services will exclude any services for which a separate licence is specifically required, for example, real-time voice transmission, except to the extent that it is presently permitted under ISP licence with Internet Telephony.”

However, at least this week when I use my Airtel Broadband and check against the various Internet Speed Testing websites, it is a ghastly shock to witness pathetic and snail-speed internet. The fastest homepage (Google) takes four seconds to load on a typical business day with Airtel Broadband (Chennai).

Not sure if some business development manager in Airtel who has signed the license agreements with TRAI for ISP business misintrepreted the 256 KBPS requirement as 2.56 KBPS. I have also raised this as a doubt to Airtel Broadband as an escalation note. Let us see if they are really serious about the quality of service and what reply they give.

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