I need to have my Savings Account for customer id xxx50 closed. Towards this I approached your Chennai branch. But I am not getting a reply for the following queries:

  1. How about sending a cheque to my address or NEFTing the interest earned till date (at the time of closing). They do not know how to do it.
  2. A statement of closing and a letter indicating no active relationships exist. They are mentioning they can tell it only orally and can not give anything as a printed document or send as courier.
  3. I tried to get the comment of call center but to no avail.

Looks like another Part II of this story.