One of my friend recently purchased a Samsung Note from Poorvika Vadapalani. Right on day 3 the device started to malfunction. The representatives are refusing to entertain and started to be sarcastic too. When taken back to the store they even have the temerity to ask it for an exchange at less than half the price quoting physical damage or 10,000 to repair it.  And since that person was  a senior citizen, the sales guy is sarcastically laughing at him.