Yesterday I was trying to order a new Prepay Half Rate SIM (INR 222) from Tata Docomo eShop. Previously there used to be a number selection. Now that feature has been withdrawn. Even for postpaid the option is not shown. The chat support was telling to wait for the customer care to call and then confirm.
When the customer care called me they were forcing me to take a Postpaid connection to opt for choice number. Even choice number we can give a set of numbers and then they will choose one without confirming to us. Appellate team was also not helpful. A while back I had raised an issue that Tata Docomo brand stores are discouraging prepaid SIMs (complaint on Ekkaduthangal Store) and forcing customers to go for postpaid even for MNP prepaid to prepaid option.
Looks like a lot of discriminatory practices by Tata Docomo team and no wonder Docomo wants to exit this unethical company. We wouldn’t be surprised at a later stage they bring a scheme like prepaid customers can not make calls between 00:00 hours Sunday to 23:59 hours Saturday and only postpaid customers can make calls during this period!