Exactly a week back I was trying to find a choice number with BSNL CYMN and I had a horrible experience dealing with them. The next day I thought of going with a similar choice number through Tata Docomo. With a few initial hiccups, I was able to go online with Tata Docomo today. My experience with Tata Docomo has been described in the following posts:
Long way for BSNL to go and improve its workforce. For Tata Docomo, I had to use Appellate and Social Media teams. However for BSNL the available channels are Appellate, PgPortal and MIS dockets. But none of them works!