I had been receiving a bunch of text messages from Muthoot Capital Loans indicating some weird account number (15126398) and payment due notification alerts on my mobile. Repeated requests and clarifications to Muthoot was of no avail.
The following request was sent to Reserve Bank of India vide (DEABD/E/2016/02665) on 6th March 2016:
I am getting text messages as below from Muthoot. I do not have any financial relationship with Muthoot but customer care is refusing to entertain any queries.
- Dear Customer, We have approved loan Request. Your A/C No is 15126398 and your Due Date is 05th of every month. Starts from Mar 2016 – Muthoot (4th March 2016)
- Dear Customer, thank you for te payment of Rs. 2205 against your Muthoot Capital loan Ac no 15126398 by transaction id 9853719 on 05 Mar 2016 (5th March 2016)
My Phone Number on which the messages received xxxx 52644
Thanks and Regards,
On 17th May 2016 got the following response on CpGrams portal after an initial email confirmation on 2nd May 2016.