Whenever I get a telemarketing call from a bank they say ‘Based on your relationship status …’. At times we might be confused on what types of relationships we had/have. If it is US we can look up for a credit report and savings bank reports operated from third parties. However since CIBIL applies only to credit cards I just thought how about requesting each bank a relationship summary. I had mentioned that the summary should include all closed and active relationships hitherto. This would ensure that no PII has been inadvertently misused by telemarketers/DSA/TSA.
Request sent on 21st December 2016
Here is the status as of now:
  1. Indian Bank. Got a spreadsheet from the branch in 2 days after IndCustomerFirst desk reminded the branch after a day.
  2. ICICI Bank. Responded in three days with an excel sheet in the most recent email address they had on records.
  3. Axis Bank. Other than an auto-responder no response yet.
  4. HDFC Bank. Totally no response.
  5. Standard Chartered. Borrowed ‘Additional Working Days’ two times and waiting for response.
  6. Central Bank of India (After 10 Days)

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  7. Citibank. Borrowed ‘Additional Five Working Days’ today.  And after a long delay of 12 days  scribbled the below response on 2nd January 2017.download
  8. IndusInd Bank. Totally no response.

Can this be taken as a measurement of transparency possessed by these banking organisations?