A while back we took steps to report about the highly discouraging trend of Axis Bank ignoring telemarketing complaints and also their regional operations involving in shady acts like engaging touts to threaten complainants. To this one of the official commented me as ‘The customer is a frequent complainant’. We took a strong note of the same and escalated it back to Department of Financial Services (Banking Division) and we got the response from Nodal Officer indicating that the officer who responded that comment was in fact wrong in doing so. Here are the narrations.
We hope corporates ensure their employees exericise due care of how to express themselves in public because their gestures often end up embarassing everyone.