Unlike Mumbai, in Chennai and TamilNadu, erstwhile TNEB (now TANTRANSCO and TANGEDCO) is having the monopoly in  power transmission and distribution. This leads to large scale bureocratic red tapes and corruption along with stale technology adoption. We submitted two petitions to Government of Tamil Nadu as below.

  1. GOVTN/E/2016/02955 (on 19th December 2016)
  2. GOVTN/E/2016/02957 (on 19th December 2016)

The text and response for the first petition is as below.

Petition: Dear Team, TANGEDCO is getting non-competitive and also lesser efficient these days at least in the perspective of bill payment. Most of the service providers in other parts of the country have tieups with providers like Freecharge, Paytm etc so that they have redundant payment interfaces so that if one goes down, another will manage the load. But since TANGEDCO has a single proprietary online payment and a few months back there was an outage which made a huge surge on offline counters forcing undue load on them. Can you look into the same and get TANGEDCO onboard a few bill payment services like PayTM, Freecharge and a host of others? Thanks and Regards, Deepak Vasudevan

Response on 25 May 2017:

TANGEDCO have already provided facility for making online payment of Electricity Bill by Net Banking, Payment Gateway:Debit Card/Credit Card), Mobile Banking, Branch Counter, Mobile App, ATM collection etc. through the following 20 banks and is going on successfully to enhance the consumer’s satisfaction :- Net Banking 1. AXIS Bank, 2. ICICI Bank, 3. City Union Bank, 4. Karur Vysya Bank, 5. Bank of Baroda, 6. HDFC Bank, 7. Punjab National Bank, 8. Canara Bank, 9. Central Bank of India, 10. Federal Bank, 11. Lakshmi Vilas Bank, 12. State Bank of India 13. Tamil Nadu Mercantile Bank, 14. TNSC Bank, 15. Indian Bank, 16. Indian Overseas Bank, 17. IDBI, 18. State Bank of Travancore, 19. Union Bank of India, 20. Bank of India Payment Gateway:Debit Card 1.Canara Bank, 2. Indian Bank, 3. Indian Overseas Bank, Payment Gateway:Credit Card 1. AXIS Bank, 2. ICICI Bank, 3. Bank of Baroda, 4. IDBI, Mobile Banking 1.City Union Bank, 2.Karur Vysya Bank, 3. Lakshmi Vilas Bank, 4.Tamil Nadu Mercantile, 5.Indian Bank – Mobile Banking SMS Mode, Branch Counter 1.City Union Bank., 2.Tamil Nadu Mercantile Bank, 3. Lakshmi Vilas Bank Mobile App 1. Indian Bank ATM 2.Tamil Nadu Mercantile Bank, Inspite of many online payment interfaces are already provided to the consumers, necessary efforts have already been taken by the TANGEDCO for engaging online collection through PAYTM in the alternative mode of payment channel and are under process.

The text and response of the second petition is as below.

Petition Text: Dear Team, We would need to have a radical renaissance of TANGEDCO. It is good that TNEB was birfurcated into TANGEDCO and TRANTRANSCO. It would be best if like Mumbai we had some private players like Tata and Reliance thus infusing more healthy competition in the market besides active growth. Thanks and Regards, Deepak Vasudevan

Petition Response (on 25 May 2017)

As per rules and regulations of the Board action will be taken by the Board.

On an average, Tamil Nadu Electricity Board takes six months to work on the petition.