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If you had tried using the online reservation facility with Indian Railways the most common setbacks that you witness are below.

  1. Steep service charges
  2. Payment Gateway charges
  3. Daylight robbery in case you chose to cancel the tickets.

A petition to this effect to rationalize the charges was sent to the office of Prime Minister on 20 March 2017 vide PMOPG/E/2017/0154217 and a response was obtained on 3rd July 2017 as below.

1. Railway has already withdrawn the service charge of Rs 30/- applicable on transactions against Credit and Debit Cards for purchasing journey tickets w.e.f. 18/05/2016 in case of PRS tickets and 22/12/2016 in case of unreserved tickets. However, the service charge collected by respective banks on use of cards is not under the control of Indian Railway. 2. Cancellation of tickets involves two transactions, namely, one for booking and another for cancellation. Clerkage and cancellation charges are levied to cover the cost of service for issuing and cancellation of tickets which include cost of staff, heavy investment for providing booking/cancellation facility through internet and providing PRS counters even at smaller stations, maintenance cost of the systems, etc. Cancellation charge has been kept high to prevent and curb the malpractice of overbooking and hoarding.

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Whenever we get a telemarketing call from any bank they introduce themselves as ‘Based on your relationship with our bank’. At times it happens you might not be having an active relationship at all. Hence I wrote a petition to HDFC Bank to seek a summary of my relationships with them vide DEABD/E/2016/18444 dated 21 Dec 2016. The text of the petition is as below.

Dear Team,

Whenever I get a telemarketing call from HDFC Bank they say ‘Based on your relationship status …’. However as of currently I do not have any HDFC Bank active relationships. I had a savings account way back in 2002 (closed). Salary account 2004 closed in a few years after the employment contract got completed.

Hence I would like to have a relationship summary indicating from the beginning what are all the products/services that have been availed by me, what have been closed and when and what are still active (pending).

This would ensure that no PII has been inadvertently misused by telemarketers/DSA/TSA. Also confirm if the above summary you are generating will mention/reflect HDFC entity relationship or just HDFC bank.

Appreciate your assistance and cooperation.

Thanks and Regards,

Deepak Vasudevan

 

However HDFC Bank scribbled back a gibberish response on 8th February 2017 as below.

hdfc

Subsequently I challenged this stupid scribbling through the office of Prime Minister on 26th May 2017 with the following text.

Dear Sir/Madam,

I lodged the enclosed complaint with HDFC Bank (DEABD/E/2016/18444) and instead of giving the relationship summary they are closing the complaint asking for telemarketing numbers. The most important part of the petition was “Hence I would like to have a relationship summary indicating from the beginning what are all the products/services that have been availed by me, what have been closed and when and what are still active (pending).

This would ensure that no PII has been inadvertently misused by telemarketers/DSA/TSA. Also confirm if the above summary you are generating will mention/reflect HDFC entity relationship or just HDFC bank.”

However HDFC has the temerity to ignore this part of the petition and scribble with some gibberish response and close the petition. Petition Posted on 21 Dec 2016 Petition Disposed on 08 Feb 2017

And another crappy response from HDFC on 13th July 2017 is as below.

hdfc_1

Does Aditya Puri has some time to look into these teething issues with his organization rather than honeymooning 24×7 with Anitha Puri?

We sent the belowsaid petition to Government of Tamil Nadu (GOVTN/E/2017/00647) on 10th March 2017 regarding rash driving in Ambattur Industrial Estate. The response came on 12th May 2017 as below.

Registration Number : GOVTN/E/2017/00647
Name Of Complainant : Deepak Kumar Vasudevan
Date of Receipt : 10 Mar 2017
Received by : Government of Tamil Nadu
Forwarded to : ADDL.COP TRAFFIC
Contact Address : The Additional Commissioner of Police Traffic,
Poonamallee High Road, Kilpauk,
Chennai600010
Grievance Description : Dear Team, There is a dire need of speed interceptor near Wavin Junction (Ambattur) because there is a petrol bunk and a couple of car workshops with vehicles entering and exiting the highway and despite this vehicles on the highway are recklessly speeding and also not caring about the pedestrians crossing the stretch. Thanks and Regards, Deepak Vasudevan
Current Status : CASE CLOSED
Date of Action : 12 May 2017
Details : இப்புகார் சம்மந்தமாக T1 அம்பத்தூா் காவல் ஆய்வாளா் அவா்கள் அறிக்கை சமா்ப்பித்ததில் தற்போது வாவின் சிக்னல் நல்ல முறையில் இயங்கி வருகிறது. காலை மற்றும் மாலை நேரங்களில் புகாரில் குறிப்பிட்டுள்ள பெட்ரோல் பங்க் அருகில் ரோந்து வாகனம் மூலம் போக்குவரத்து சரி செய்யப்படுகிறது என்றும் பாதசாரிகள் கடக்கும் இடத்தில் மார்ஷல் காவலா்கள் அலுவல் புரிய அறிவுறுத்தப்பட்டுள்ளது என்றும் வேகமாக வரும் வாகனங்களை கட்டுப்படுத்த Zig Zag Barricades அமைக்க நடவடிக்கை எடுத்து வருவதாகவும் குறிப்பிட்டுள்ளார் என்பதை தெரிவித்துக்கொள்ளப்படுகிறது G1/Tr/427/2017, Dated:12/05/2017, Addl.COP/Traffic/Chennai-7

We submitted a representation to TANGEDCO vide GOVTN/E/2017/00152 on 15th Jan 2017 with the text as below regarding dangling wires in Rajakilpakkam intersection.

Dear Team, The traffic intersection at Rajakilpakkam signal has lot of dangling wires near the signal (opposite Pizza Shop at the median divider). Kindly get TNEB to take steps please. A couple of photographs has been enclosed. Thanks and Regards, Deepak Vasudevan

The response from the department came on 25 May 2017 as below

The above fault has been attended and recitfied. It is informed to the petitioner.

Not long after Nirbhaya incident and in  less than five years, Salem – Omalur sector witnessed a similar incident a few days ago. A 14 year old girl has been locked up in a private bus with the crew taking turns to sexually assault her before being overpowered by villagers.

The news source  is here, courtesy NDTV. At least, Delhi police was proactive and media catalyzed the investigation to get justice to Nirbhaya but with the current state of Tamil Nadu where there is a succinct missing of state administration, lack of law and order maintenance and silence of the media with regards to the case raises doubt whether this girl would be given justice and whether the accused would be brought to task or march ahead with their crimes!

Way back on 20th December 2016 we had reported to Government of Tamil Nadu regarding transgender menace near Elcot IT Park complex. The original petition and its response from the authorities is given under.

Text of the Petition:

During weekend days particularly the afternoon of Saturday and Sundays when the crowd at the bus stop is thin, a transgender is haunting the location of Elcot Sozhinganallur bus stop pestering people waiting at the bus stop for moolah. The transgender is touching the people at odd locations in an embarassing way making it very uncomfortable for anyone. Kindly take steps to help commuters at this bus stop free from the transgender menace.

Response for the Petition:

Accepted. This petition enquiry of the Inspector J10 Semmencheary Police Station. In his enquiry report has been stated that the petitioner matter was already Case Registered in J10 PS Cr.No.1404/2017 U/s 75CP Act and Counter petitioner Nisha Age 22 S/o Barathi Thirunangai arrested after bail release. This message informed to the petitioner in future the above matter is maintained beat police and beat officer day and night. This petition may please be filed.

Ever since the merger of State Bank of India happened with its associates the newer problems faced by the bank itself are inflated debts on their books due to brand rebuilding and advertising. As a result of this they are devising to the following tricks.

  1. Increase in minimum balance for the customers
  2. Secretly activating the debit cards for customers’ whose accounts do not have debit cards and if customers raise voice they say it is the customer’s responsibility to deactivate the debit cards and since the card was active in the last financial year the charges can not be reversed.
  3. The branches are tight-lipped and are directed to talk with the call centers only who involve in parrot talk and put the problems of customers under the carpets.

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