We have been on the receiving end for several calls (manned customer care, DSA/TSA, Collection Agencies and Robocalls) besides text messages for repayment of loan in the name of some potentially fictitious identity called Mr. Saravanan or Mr. Thirumurugan.

The customer care wants us to visit the branch and the branch wants us to share our POI and POA when it is quite evident that we do not have any active relationship with ICICI Bank itself other than some one illegally having used our mobile number (+91 99400 76852). Do they want the documents to regularize the credit facilities on fictious identity in our name?

The regional operations of ICICI in Tamil Nadu are proving to be either highly incompetent in looking into the issue or in an unholy nexus with the criminals themselves that they do not want to get the mess cleared out. 

We have requested through competent channels to the bank to give the exact date and time when this number +91 99400 76852 was keyed in to bank’s records and by whom besides to enforce a Cease and Desist on their  malicious gestures from fictious or shell business entities representing ICICI Bank for credit facilities that we never availed from your esteemed organization