Social Concern


Recently we found an issue of rampant smoking near a tea stall in Ambattur Industrial Estate. We have tried to bring the same to the kind attention of TNPCB. However about a month later the response from the department says it does not fall within their purview, it is a public nuisance case and needs to be looked by state police department.

The state police department was not able to be reached as of publishing this note.

CpGrams: GOVTN/E/2017/00646

TNPCB

The number 9884499759 is involving in reverse telemarketing. Because doing a telemarketing they get caught this number is giving missed call and when we call back they sell their products.

And Vodafone Chennai team is refusing to take action because he is a high net worth customer and losing this customer means losing revenue for them.

If let unchecked this guy will generate a lot of black money for himself in doing illegitimate telemarketing besides ranting his revenge on non-cooperating customers by reverse complaining on them as telemarketers.

CpGrams: DOTEL/E/2017/12200

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Standard Chartered Bank Adyar Branch is making fake calls and branding the caller on the name of iCICI Bank (Adyar).

Yesterday evening I received a call from

+91 44 6454 0113 (missed at 0935 AM and 0733 PM)

(recieved at 0814 PM and introduced as Mr. Dhakshinamoorthy Branch Manager of SCB Adyar Chennai)

However the TrueCaller Identity shows as ICICI Bank Adyar Loan.

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Looks like by shifting the number identity to ICICI, SCB is attempting to perpetrate massive financial fraud in the city.

CpGrams: DEABD/E/2017/10578

The most common disgusting sight in MTC buses that are plying in Chennai is the disgusting advertisements that are struck in most of the windows. We submitted a petition to Government of Tamil Nadu (GOVTN/E/2016/03014) on the same as below on 22nd December 2016.

Dear Team, MTC has a very good quality buses compared to any other transport corporation in the country. However a lot of buses are suffering from unauthorized bill sticking like 100% job assurance, medicines for private illness etc. There is a good way to solve this. 1) Only if there is an empty slot, these unruly people will try to take advantage of it. How about leasing those spaces to advertisers. For example, if you look BMTC Bangalore they have good painting advertisements from Telangana tourism which makes the bus beautiful and free of such advertisements. 2) Most of the advertisements have phone numbers mentioned and it should not be very difficult to narrow down on the culprits and file a heavy penalty on them for defacing the buses. Kindly look into the same and save our valuable MTC assets. Thanks, Deepak

The response from Metropolitan Transport Corporation on 25th January 2017 is as below.

With reference to the above, it is informed that already MTC prohibited unauthorized pasting of hand bills/ stickers on buses. In this regard, warning stickers as stated below is pasted in all MTC buses to prevent unauthorized pasting of stickers. ” MTC பேருந்தில் துண்டு பிரசுரங்கள்/நோட்டீஸ் ஒட்ட தடை விதிக்கப்பட்டுள்ளது. மீறுவோர் மோ.வ.ச.1988, பிரிவு 182-A மற்றும் (109)-ன் படி ரூ.1,000/- முதல் ரூ.5,000/- வரை அபராதம் செலுத்த நேரிடும்” MTC is removing then there if any hand bills/stickers pasted on buses and also taking legal action against them and collected penalty. Inspite of that some unidentified persons are continuing to deface the buses. Moreover, the display of advertisement on the buses is being done according to the provisions of the Tamil Nadu Motor Vehicle Rules 1989. Vide Lr.No.39011/A2/Advt.Rev/MTC/10, Dated.18.01.2017.

During our recent dine in at a Dominos Pizza stores in the IT corridor of Chennai we found that a duplicate service tax entry is being added. Though it a zero amount the billing line items are very ambiguous. The tellers were not able to justify the same. Hence have raised this issue to Department of Sales Tax via PMO, Dominos Social Media team for their comments as well dropping a note to their corporate house.

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Considering the plight of passengers struggling to move between CMBT Omni Bus Stand and CMBT Terminus we sent a petition to MTC Bus asking if they could arrange for shuttles between these termini. They have clarified that there are time bound services between these points and could be leveraged by passengers. The response is shared here for the benefit of everyone.

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A while back we took steps to report about the highly discouraging trend of Axis Bank ignoring telemarketing complaints  and also their regional operations involving in shady acts like engaging touts to threaten complainants. To this one of the official commented me as ‘The customer is a frequent complainant’. We took a strong note of the same and escalated it back to Department of Financial Services (Banking Division) and we got the response from Nodal Officer indicating that the officer who responded that comment was in fact wrong in doing so. Here are the narrations.

We hope corporates ensure their employees exericise due care of how to express themselves in public because their gestures often end up embarassing everyone.

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