Potential Flesh Trade Mafia in Chennai Unearthed

I have been observing a pattern of Unsolicited Commercial Communication delivered every day from a random mobile number and the contact number in each of the message also different. However the message content was identical and read as below

DEAR CUSTOMER B0DY MASSAGE DONE BY S0UTH NEW G00D L00KING ATTRACTIVE Y0UNG FEMALE EXTRA SERVICE Y0U CAN CH0SE Y0UNG CALL {CONTACT_NUMBER}

This pattern was observed right from July 7 2022 (twice in July). Then it took a pause and restarted itself in a rejuvenated fashion with more regularity since September 4 2022. Initially felt it could be just another variant of UCC (aka) Spam but then an instinct was that something was not right and there could be some deep-knit mafia involved in Flesh Trade in the disguise of Massage services. Hence initiated a request with city law enforcement with the complete CDR records for their Anti-Vice team to take over and look into the same.

 

The above report was submitted end of day yesterday. However since the scathing attack on subscribers by the mafia group continues, I have initiated a shared spreadsheet so that the changes everyday could be viewed by all parties in realtime. The link is here.

 

An Open Letter to President of India on a Petition about Law Enforcement in Chennai and their shoddy handling of Rashtrapati Bhavan directives

 

The following was a text of the copy to sent to Rashtrapati Bhavan

 

Ref:   PRSEC E 2xxx 026xx

There is definitely a deep-rooted corruption issue with the police station(s) attached to Chennai Suburban Commissionarate regarding the referred petition which was filed in March 2015. Around two months later two of their team almost went to their knees and requested for a letter asking for no action required because they did not have any technical ability to investigate the cybercrime issues then.

However on a later incident which we filed a law enforcement complaint against a stalker who was harassing a women Senior Citizen, the then SI was creating fabricated stories that they do not like being compared to other state police because these people are always superior in all aspects.

A few months later when we reported about an unsolicited commercial communication call from Axis Bank and when the escalated about the same to the higher bank some cranky telemarketing agency to protect their license being cancelled seemed to have forged an alliance with one of the SI and we got a address verification call for a job in Rajya Sabha. I had to re-escalate the same and then to close this complaint the same SI who talked about being compared to other state law enforcements was using this petition to close both the complaints. Not sure if they forged the closure request(s) for one for the other. If so, an IPC 420 might be due on them too.

Hence we would like to bring this to your attention that something is wrong with the personnel between 2015 and 2016. While we do appreciate now most of the sarkari attitude is being cleared out with systematic processes being implemented and rolled out. And the intent of dusting this old file to clear any residual corruption anywhere still. And this is being done on a goodwill gesture.

Hence as a request we would like to note that we would not like to entertain any deposition and or enquiry calls whatsoever based on this legendary public interest petition.

 

Is DARPG PgPortal having a Data Breach?

 

Of late since July 2022 the number of calls pretending to be from PgPortal and PMO seeking feedback on petitions and/or complaints submitted via those forums have been steadfast increasing. Much of them are Robocalls. One might be already aware that Robocalls are prohibited in India as per TRAI Consumer chapter. All these numbers are from BSNL (Ghaziabad) circle. A summary of these call logs along with community naming has been shared here.

 

The worst part of the system being gamed is that DND reports on these numbers are being closed as Wrongly Routed which gives a suspicion that one or more of BSNL (Ghaziabad) circle insider or another privileged government servant in DARPG seems to be involved in the entire scam.

 

Seven years of Wrong Number Harassment from ICICI Bank

 

We have been on the receiving end for several calls (manned customer care, DSA/TSA, Collection Agencies and Robocalls) besides text messages for repayment of loan in the name of some potentially fictitious identity called Mr. Saravanan or Mr. Thirumurugan.

The customer care wants us to visit the branch and the branch wants us to share our POI and POA when it is quite evident that we do not have any active relationship with ICICI Bank itself other than some one illegally having used our mobile number (+91 99400 76852). Do they want the documents to regularize the credit facilities on fictious identity in our name?

The regional operations of ICICI in Tamil Nadu are proving to be either highly incompetent in looking into the issue or in an unholy nexus with the criminals themselves that they do not want to get the mess cleared out. 

We have requested through competent channels to the bank to give the exact date and time when this number +91 99400 76852 was keyed in to bank’s records and by whom besides to enforce a Cease and Desist on their  malicious gestures from fictious or shell business entities representing ICICI Bank for credit facilities that we never availed from your esteemed organization

 

6th Anniversary of Graft Nexus of Axis Bank and Chennai Police workforce

Back 6 years ago on March 13 2016, Axis Bank Chennai operations roped in a few Chennai Police workforce for a fake address verification and/or camouflaging in that operation to give duress to withdraw the complaint against their corrupt direct sales agencies.

The incident is outlined here. Of late I am observing that the bank has still stooping further low (as much as possible) with more customers as witnessed from plethora of wails witnessed on social media page.

Paradoxically not sure how they are claiming rewards being bestowed on them by various agencies despite all these operational odds on which the organization does not seem to have any control and/or any tangible initiative to address the same.

The then leadership of the bank was Shikha Sharma and currently headed by Amitabh Chaudhry. Different faces to represent the financial organization but still the same rotten stench of the decaying ethics witnessed as ever.

 

 

Unethical business practices of Zest Money

ZestMoney seems to be a kind of Digital Money scheme that is advertising vigorously now in India. Though outwardly the offering seems to be interesting and innovative, an internal analysis of ZestMoney operations makes one feel uncomfortable with them because of their untrustworthy team.

First and foremost they try and gather contact numbers from diversified grey markets and auto creating accounts for anyone in an attempt to show a large number of customers to their investors. Then they keep sending unsolicited commercial communication. Reporting back to their customer care team on any of the channels is of no avail because all those comprise of just half tested unbaked buggy bots.

And the marketing team at ZestMoney seems to be having an aggressive preposterous audacity and temerity to dismiss complaints of UCC as Service Call or SMS. If this team is left unchecked then the current operations team at ZestMoney might be secretly siphoning public money to the coffers of antisocials precisely (latently or directly) involving in Financial Terrorism or Terror Financing.

I was just going through their assurances with Digital Lenders Association of India (DLAI) and it is just amusing that going by the past observations the match is less than 30 percent.

 

Disappointing Visit to Jeyachandran Textiles, Pallikaranai

I had an opportunity to visit Jeyachandran stores in Pallikaranai  on Sunday (3rd January 2021) being an ardent shopper of their T Nagar outlet and this outlet in its initial days.

I had a small hiatus in mall visits due to the recent pandemic situation prevailing in the country opting to stay low profile and yesterday visited the Pallikaranai showroom. I felt a lot of shortcomings that have crept into the stall which is very disappointing on the fine fabric of Jeyachandran business conglomerate. Here are my observations from the current visit.

11.45 AM. The Food Court staff were busy in their chit-chat with colleagues. Items were not getting readied and asked at what time Puffs etc will be ready the answer was ‘We do not know’. The counter opposite serving hot coffee had a similar reply on when the coffee would be ready for vending.

A good number of items when asked for assistance in locating the reply was an immediate ‘Not in Stock’ without even lifting the little finger to ask a peer and/or to locate across the aisles/racks. Here are the few instances:

• Pet Bowls
• Shaving Sets
• Vegetable Peeler
• Toys  Section

The supervisor on the floor where Pet Bowls were responded as No Stock proved no better than another clown since he was telling that is the first time he is hearing about pet bowls. Not sure how such people were brought onboard to such a leading mall.

Additionally the way these people responded made one feel as if the store is closing the business/outlet and only trying to get the existing things to go away without replenishing the stocks.

After purchasing a few footwear,  we had a delay at the billing counter as they were busy singing songs besides playing some games on mobile for a while and after 2 to 3 minute wait only we were responded with a billing option.

When exiting the store the calendar distribution person proved to be another seasoned hypocrite where some people who seemed to be in his good books were given two to three calendars and despite we having bills from each floor not less than 1000 he was exaggerating the bill expectation and gave one calendar with much demur and delay.

Observed another damage in one of the elephant’s tail and tried to report to the staff to see if they can report to the management and get it rectified. Again a callous who cares response from them.

Also the elephant pedestal is being used as stock loading area instead of keeping it decorated with some plants and other aesthetic touch.

Enforcement of Wear Mask was also very sparingly observed.

 

Irresponsible Gesture from Office of Kanchipuram Superintendent of Police

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We had reported an issue of abandoned vehicle in Velachery Tambaram Road at Rajakilpakkam junction on 16th October 2019 to Tata  Motors (who were identified to be financing the vehicle), RTO and a Cc to Chennai Police (via GDP Portal). Tata Motors confirmed on phone in just a week that  hypothecation does not exist and hence they do not have any control on the vehicle any longer.

However after 2 months the office of Superintendent of Police (Kanchipuram district)  is just closing the complaint with an irresponsible reply like the petitioner should contact Pallavaram Police Station for remedy. Interestingly this area falls under Selaiyur. Here are some of the glaring issues with respect to their response:

 

1. The SP office seems to be lacking the idea of proximity police station with respect to the incident.
2. Modus Operandi of redressal of Public Interest Petition is not able to identified from a Peer to Peer complaints
3. Seriousness to Citizen Security observed sharply missing in their response
4. Instead of taking a pro-active suo moto gesture of looking into the abandoned vehicle and its antecedents, the emphasis seems to be on closing the complaint and harassing the petitioner by asking them to move from pillar to post.

 

@HDFC_Bank has been steadfast pocketing 885 from supposedly a #Salary Account without valid reasons

Over the course of discussion with my sister she revealed that since 3 years she is holding a HDFC Bank Salary Account. Almost on a every month basis there are punctual debits of approximately 177 and 708 (totalling 885) but there is no proper response on the same from Customer Care who ask her to visit the branch and latter shifts the responsibility to backend team or PhoneBanking. To date the total debits have reached 21,240 and I had tried escalating the same to their social media team here.

It has only resulted in another random Service Request number being created and so far there hasn’t been any responsible revert from the financial institution. Not sure if we should trust this bank any more considering the amount of emphasis they place on #UnsolicitedCommercialCommunication, hidden charges on any services etc.

 

@SuprDaily CRM Team needs to go a long way to improve …

A few days ago received a call from SuprDaily asking for feedback about the new version of the  app. Honestly speaking it was a good design with a very good aesthetic touch. I did appreciate them and gave a score of 4.5 out of 5. Normally it is my practice to hold .5 to 1 from the top to ensure we always have some scope of improvement in whatever we do.  The CRM executive was glad enough and asked if there was some feedback I would like to share for further improvement.

This was the suggestion I told them. Have a scope to incorporate multiple vacation settings at once. For example if I am on vacation for this weekend, 2 days from the week now, subsequent weekend, I should be able to feed them all at once to the app so that deliveries are paused upfront instead of me waiting to reopen the app everytime right before the vacation. This is normal because we are able to book tickets in advance for Airline and IRCTC so we know when precisely we are travelling and we are only trying to ensure the same information is cascaded in this app. I really had a very difficult time to make this CRM executive even understand the concept and I had to get to the bottom most in explaining the comparisons and need of the same. But not sure he understood anything when he complained bad connection only to hung up.

Other than this SuprDaily is really a wonderful innovative service and I hope the management takes care of these issues which are really an eyesore on their innovative offerings.